Dimensions of Distance Student Support: Analysis of Practitioners’ Views
Main Article Content
Abstract
The Open and Distance Learning system is acknowledged and encouraged by distance learners because of its inherent characteristics like openness, freedom of time, pace and place. Its success is to a large extent dependent upon effective student support services built in the ODL system. This article analyses the practitioners’ views and submits arguments for the effective student support services in ODL. It examines different definitions of support services, characteristics, problems and special needs at different stages of learners and various components constituting student support services. An attempt to classify the support services in to different domains and the justification for student support services are looked at. It concludes with the discussion on the built-in the need for humane element through support services for effective delivery of ODL Programmes.
Article Details
How to Cite
RAO , S. R. (2017). Dimensions of Distance Student Support: Analysis of Practitioners’ Views . Asian Journal of Distance Education, 12(1), 25-35. Retrieved from https://asianjde.com/ojs/index.php/AsianJDE/article/view/245
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References
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Mehrotta, C., Hollister, C. & McGahey, L. (2001). Distance learning: Principles for effective design, delivery, and evaluation. London: Sage.
Prasad, V.S. (1996). Developing improved strategies towards better student support services. Kakatiya Journal of Open Learning, 2(2), 1-10.
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Rowntree, D. (1992). Exploring open and distance learning materials. London: Kogan Page.
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Sewart, D. (1978). Continuity of concern for students in a system of learning at a distance. Zentrales Institut für Fernstudienforschung (ZIFF). Fern University: Hagen
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RAO
35
Sewart, D. (1993). Student support systems in distance education. Open Learning, 8(3), 3–12.
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Simpson, O. (2003). Guide to proactive motivational student support (PaMS). Retrieved from http://www.ormondsimpson.com/USERIM AGES/PROACTIVE%20MOTIVATIONA L%20SUPPORT%20GUIDE%20non%20O U.pdf
Simpson, O. (2004). The impact on retention of interventions to support distance learning. Open Learning, 19(1), 79-97.
Simpson, O. (2005). ‘The costs and benefits of student retention for students, institutions and governments’. Studies in Learning Evaluation Innovation and Development, 2(3), 34–43.
Srivastava, M. (2000). Learner Support: What, Why and How? In the ES-313, Learner Support Services, Block-1, IGNOU, New Delhi.
Tait, A. (2000). Planning student support for open and distance learning. Open Learning, 15(3), 287 – 299.
Tait, A. (2003). Guest Editorial— Reflections on student support in open and distance learning. The International Review of Research in Open and Distance Learning, 4(1). Retrieved from: http:// www.irrodl.org
Taylor, R. (2005). Creating a connection: tackling student attrition through curriculum development. Journal of Further and Higher Education, 29(4), 367–374.
Tinto, V. (2005). Reflections on retention and persistence: Institutional actions on behalf of student persistence. Studies in Learning Evaluation Innovation and Development, 2(3), 89–97.
Thorpe, M. (2002). Rethinking learner support: the challenge of collaborative online learning. Open Learning, 17(2), 105119.
Venkaiah, V. (1996). Management of student support services: Institutional perspectives. Kakatiya Journal of Open Learning, 2(2), 19-28
COL and ADB (1999a). An Overview of Open & Distance Learning, Vancouver: Canada, p.3.
COL and ADB (1999b). Learner support in open and distance learning. Vancouver: Canada.
Croft, M. (1991). Student support services: An overview. In the report of Round Table on Student Support Services. Vancouver, Commonwealth of Learning.
Dodds, T. (1983). Administration of distance teaching institutions. International Extension College: Cambridge.
Keegan, D. & Ericsson, I. (2003). The role of student support services in e-learning systems. Retrieved from http://learning.ericsson.net/socrates/doc/sssp 1DK.doc
Kishore, S. (1998). Student support and quality indicators in distance learning. Indian Journal of Open Learning, 7(2), 205212.
Krause, K. (2005). ‘Serious thoughts about dropping out in first year: Trends patterns and implications for higher education’.Studies in Learning Evaluation Innovation and Development,2(3), 55–68.
Kulandaiswamy, V.C. (2002). Development of open distance education, education for knowledge era: Open and flexible learning (pp: 25-49). New Delhi: Kogan.
Lewis, R. (1995). Support for the incompany learner. In F. Lockwood (Ed.), Open and distance learning today (pp. 242254). London and New York: Routledge.
Mehrotta, C., Hollister, C. & McGahey, L. (2001). Distance learning: Principles for effective design, delivery, and evaluation. London: Sage.
Prasad, V.S. (1996). Developing improved strategies towards better student support services. Kakatiya Journal of Open Learning, 2(2), 1-10.
Perraton, H. (1984). Training teachers at a distance. London: Commonwealth Secretariat.
Perraton, H. (1991). Administrative structures for distance education. Vancouver: Commonwealth of Learning. Retrieved from http://oasis.col.org/handle/11599/30
Ramsden, P. (1998).Learning to lead in higher education. London: Routledge.
Reid, J. (1995). Managing learner support. In F. Lockwood (Ed.), Open and distance learning today. London and New York: Routledge.
Robinson, B. (1995). Research and pragmatism in learner support. In F. Lockwood (Ed.) Open and distance learning today (pp. 221-231). London and New York: Routledge.
Rowntree, D. (1992). Exploring open and distance learning materials. London: Kogan Page.
Rumble, G. (1992). The management of distance learning systems, International Institute for Educational Planning, Paris: UNESCO.
Satyanarayana, P., and Sesharatnam, C. (2000). Distance Education: What? Why? How? Hyderabad: Booklinks Corporation.
Sewart, D. (1978). Continuity of concern for students in a system of learning at a distance. Zentrales Institut für Fernstudienforschung (ZIFF). Fern University: Hagen
Sewart, D. (1981), “Distance teaching: a contradiction in terms?”, Teaching at a Distance, No.19, pp.8-18, reprinted in, David Sewart, Desmond Keegon and Borje Holmberg (Eds.), Distance Education: International Perspectives, (1983), Crom Helm, London & Sydney
RAO
35
Sewart, D. (1993). Student support systems in distance education. Open Learning, 8(3), 3–12.
Sharma, R. C. (2010). Emerging Trends of Student Support Services in Indian Distance Education. In D. Gearhart (Ed.), Cases on Distance Delivery and Learning Outcomes: Emerging Trends and Programs (pp. 245258). Hershey, PA: IGI Global. doi:10.4018/978-1-60566-870-3.ch015
Simpson, O. (2000). Supporting students in open and distance learning. London: Kogan Page.
Simpson, O. (2003). Guide to proactive motivational student support (PaMS). Retrieved from http://www.ormondsimpson.com/USERIM AGES/PROACTIVE%20MOTIVATIONA L%20SUPPORT%20GUIDE%20non%20O U.pdf
Simpson, O. (2004). The impact on retention of interventions to support distance learning. Open Learning, 19(1), 79-97.
Simpson, O. (2005). ‘The costs and benefits of student retention for students, institutions and governments’. Studies in Learning Evaluation Innovation and Development, 2(3), 34–43.
Srivastava, M. (2000). Learner Support: What, Why and How? In the ES-313, Learner Support Services, Block-1, IGNOU, New Delhi.
Tait, A. (2000). Planning student support for open and distance learning. Open Learning, 15(3), 287 – 299.
Tait, A. (2003). Guest Editorial— Reflections on student support in open and distance learning. The International Review of Research in Open and Distance Learning, 4(1). Retrieved from: http:// www.irrodl.org
Taylor, R. (2005). Creating a connection: tackling student attrition through curriculum development. Journal of Further and Higher Education, 29(4), 367–374.
Tinto, V. (2005). Reflections on retention and persistence: Institutional actions on behalf of student persistence. Studies in Learning Evaluation Innovation and Development, 2(3), 89–97.
Thorpe, M. (2002). Rethinking learner support: the challenge of collaborative online learning. Open Learning, 17(2), 105119.
Venkaiah, V. (1996). Management of student support services: Institutional perspectives. Kakatiya Journal of Open Learning, 2(2), 19-28