Quality Assurance in Higher Education in the Philippines
Main Article Content
Abstract
Quality assurance is the process of verifying whether products or services meet or exceed customer expectations. It is a process-driven approach with specific steps to help define and attain goals. Various efforts for quality assurance are used in the Philippines. Particularly at the Polychnic University of the Philippines, quality assurance is an essentially dynamic operation and cannot be assured by a static process. Thus, there is the need to recognize and validate different institutional models, and learn about the features that make them effective, finding new ways to define quality, adaptable to different circumstances. Standards that are too rigid, and the application of procedures or standards that are too homogeneous, should be avoided. Standards that are too formal or a strong focus on quantitative indicators make it difficult to pay attention to the substantive, underlying issues. This paper gives a brief overview of the quality assurance systems in the higher education institutions in the Philippines. The overall conclusion is that quality assurance must become an essential part of institutional management and planning. Tertiary education is always changing, and quality assurance processes must change with it, or become irrelevant. It is a process that takes time and continuous efforts.
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References
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